Privacy Policy

We collect information that you provide directly to us when using our services:

• Personal Information: Name, email address, phone number, and educational institution details
• Payment Information: Billing address and payment method details (processed securely through our payment partners)
• Assignment Details: Subject, topic, requirements, and uploaded files for your assignments
• Communication Data: Messages, support tickets, and feedback you send to us

We also automatically collect certain information when you use our website:

• Usage Data: Pages visited, time spent, and features used
• Device Information: Browser type, operating system, and device identifiers
• Location Data: General geographic location based on IP address

We use the collected information for various purposes:

• Service Delivery: To provide tutoring sessions, guidance, and educational support
• Communication: To send updates, session confirmations, and respond to inquiries
• Improvement: To enhance our services, website functionality, and user experience
• Security: To detect, prevent, and address fraud, abuse, and security issues
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send educational content and promotional materials (with your consent, and you can opt-out anytime)

We implement robust security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS technology
• Secure Storage: Data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to personal information
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Employee Training: Our team is trained on data protection and privacy practices

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist in operating our website and delivering services (e.g., payment processors, email providers)
• Tutors & Mentors: Necessary learning goals and project details are shared with qualified tutors to provide educational guidance
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

All third parties are contractually obligated to protect your information and use it only for specified purposes.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Restriction: Request limitation on how we process your information
• Objection: Object to certain types of processing

To exercise these rights, please contact us at privacy@assignmentadda.com

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or prominent website notice for significant changes
• Maintain previous versions for your reference

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.